Problem Note 62498: SAS® Data Loader for Hadoop stops responding on the "Initializing" display when you use Google Chrome version 67 and later
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SAS Data Loader for Hadoop is unable to load when you use Google Chrome release 67 and above. After you enter your user name and password, the application stops responding and does not proceed beyond the Initializing display.
To circumvent the problem, use a different web browser.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Data Loader for Hadoop | Microsoft® Windows® for x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 |
| Microsoft Windows 8 Enterprise 32-bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro 32-bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Ultimate 32 bit | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
| Linux for x64 | 3.1 | 3.1 | 9.4 TS1M4 | 9.4 TS1M4 | ||
A fix for this issue for SAS Data Loader Mid-Tier 3.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B3I.html#62498| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-07-19 09:33:59 |
| Date Created: | 2018-06-21 08:37:00 |